Privacy Policy

Overview

Synapse and Soma Mental Health PLLC operates the website synapseandsoma.com. This policy explains what information is collected when you visit this site, how it is used, and your rights with respect to that information.

This is a public informational website. It does not host a patient portal, does not collect protected health information, and does not transmit clinical data of any kind. All clinical records and patient communications are managed through PracticeQ, a HIPAA-compliant practice management platform.

Information collected automatically

This site uses Google Analytics 4 to collect basic traffic data. This includes pages visited, time spent on each page, general geographic region, device type, and browser type. IP addresses are anonymized before collection. This data is aggregated and used only to understand how visitors use the site. It is never sold or shared with third parties for marketing purposes, and it is not used to identify individual visitors.

Google Analytics operates under Google's own privacy policy, available at policies.google.com/privacy.

Online booking

The scheduling widget on this site is provided by PracticeQ (IntakeQ US, LLC), a HIPAA-compliant platform. When you submit a booking request, your information is transmitted directly to and stored by PracticeQ. It is not stored on this website. PracticeQ's privacy policy is available at practiceq.com/privacy-policy.

Cookies

This site uses a single analytics cookie placed by Google Analytics 4. This cookie does not contain personally identifiable information. No other first-party cookies are used. The PracticeQ booking widget may place cookies originating from PracticeQ's domain. Those cookies are governed by PracticeQ's privacy policy.

Phone contact

If you contact this practice by phone, any information you share is handled in accordance with applicable HIPAA regulations and this practice's Notice of Privacy Practices, which is provided to all patients at the outset of care.

Children

This site is intended for adults. We do not knowingly collect information from anyone under the age of 18.

Changes to this policy

This policy may be updated periodically. The effective date at the top of this page reflects the most recent revision.